TriCare™ Managed Services
Offload IT operations management to improve agility and competitiveness.
Trinus’ Managed Services offering is designed for small, medium and enterprise businesses looking to not only compress costs, but also ensure stability and continuity of mission critical data and business intelligence applications. How do we do this? We help businesses augment their IT’s ability to respond to incidents, requests and ongoing upgrades. Our services comprise multi-dimensional offerings:
Level 1/2/3/4 Support
L1/2 end-user support andproduction monitoring, L3/4 for bug fixes, maintenance, and enhancements.
Reporting Factory
Pay-as-you-go fully-managed operational, financial and analytical reporting.
Upgrades & Migrations
Technology upgrades for major and minor releases, application, cloud and platform migration.
Application & Data Remediation
Fixing application and data quality issues to ensure compliance and mitigate risk.
Platform Administration
Data services platform administration for technology environment optimization.
Centers of Excellence
Consulting, innovation and knowledge management services aligned with industry best practices.
Technology Evaluation
Research, evaluate and test the best-fit enterprise tools and technologies in accordance with business needs.
Proof-of-Concept & Lab Services
Prototyping and technology testing.
Contact us to reduce costs, resolve issues quicker and focus internal staff on strategic priorities.
What You Can Expect
Our proven managed services delivery framework and standardized processes help us drive tangible business benefits including:
- Improved management, governance and automation of IT infrastructure: End-to-end operations management and automation capabilities underpinned by the right people, processes and technology.
- Enhanced data and application availability: Continuous monitoring of your application portfolio and timely security updates help enhance availability and uptime.
- Significant TCO reduction: Automation-led IT operations management reduces manpower costs, ensures optimal utilization of your IT assets and enables internal resources to focus on core tasks.
- On-demand scalability: Ability to seamlessly scale support up/down in response to market/business fluctuations.
Why Choose Trinus
- State-of-the-art global infrastructure and experienced professionals: Be it onsite, onshore or offshore engagement, our technical experts ensure successful managed service delivery by aligning IT operations to business performance.
- Strategic partnership: Our unrelenting focus on superior client experience and tangible business outcomes combined with our robust delivery capability makes as the partner of choice for global businesses.
- Global service delivery and strong partner ecosystem: ITIL-based service delivery model and strategic partnerships with leading vendors helps ensure the right technology and architecture choices, as well as consistent service delivery across multiple geographies.